Arrow Comms has a wealth of industry experience and expertise in the supply, installation and ongoing support of Business Telephone Systems.Based in Newcastle, we have customers across the UK enjoying our ‘fanatical customer care promise

When it comes to Business Telephone Systems, Wildix are at the forefront of innovation. With unrivalled strength in consumer electronics, mobile telephony, touchscreens, computers and networks, we are ideally placed to address the challenges and opportunities presented by the integration of voice, data, video, fixed and mobile communications.

When choosing which telephone system to install it is important to start with the most important point, the user. What is it they need to get from the new system? What function do they perform? What business applications do they use? Are they static or mobile? Do they operate in the office, on the move or both?  Armed with a profile of your users it is much easier to see which applications, handsets and system will work for your organisation. Here are the most commonly used applications:

• CTI – Desktop integration.
• Mobility – Allows staff to be reached via one number irrespective of location using Wildix collaboration app.
• Call Management Reports – Manage staff productivity with detailed management information of telephone usage
• Call Reporting – Whether it’s for compliance reasons or just to resolve “who said what” disputes – Call Recording provides a record of every call into and out of your business.
• Remote Working – Work from anywhere either via an IP desk-phone or your mobile.
• SIP trunks – Slash the cost of line rental and call charges by migrating to SIP trunks.

Our expertise in serving customers in various industries has allowed us to focus on providing ‘Perfect Solutions’ and our constantly growing customer base around the country rely on us for their Telephone System needs.

As we continue to grow our customers across the country, We will be delighted to have a chat with you and help you make most of your existing business telephone systems and be there when you are ready to switch to new technologies.

Our dedicated team in Newcastle is only a phone call away.