With over 30 years combined experience in the Samsung telephone solutions, we pride ourselves in offering an unrivalled support service which includes telephone/ remote diagnostics and onsite support. We estimate that 65% of all calls relating to performance issues can be resolved over the telephone or with remote assistance. Our team of fully qualified Samsung support engineers are always on hand to answer any programming, fault or simply general enquiries. We will endeavour to provide a 4 hour response and 16 hour fix to all supported customers between the hours of 09.00 – 17.00 Monday – Friday.

Our passionate team in Newcastle is fanatical about customer support.  Helping customers in the North East, including Durham , Teesside and across the country, we are here to help you.